Guide
How to find a Medicare agent who speaks your language
Choosing a Medicare plan is hard enough in your first language. Many licensed agents speak Spanish, Chinese, Vietnamese, Korean, Tagalog and other languages, and Medicare and its plans offer free interpreters too. Here's how to find both.
Last reviewed October 26, 2026. General information, not advice about any plan.
Finding an agent who speaks your language
Search our directory by ZIP code, then filter by language
Each listing shows the languages the agent speaks. Agents with an office near you are listed first.Ask in your community
Places of worship, community centers and local newspapers in your language often know agents who've helped people for years.Call and ask directly
"Do you speak Spanish?" is a fine first question. If the agent doesn't, ask whether someone in their office does.Check their license before you meet
Ask for their National Producer Number. It takes about two minutes with your state's lookup.
Free language help you can ask for
- 1-800-MEDICARE
- Free help, with interpreters, at 1-800-633-4227 (TTY 1-877-486-2048).
- Medicare.gov in Spanish
- es.medicare.gov has the plan finder and most information in Spanish.
- Your plan
- Medicare plans must offer free interpreters on their customer service lines, and translate key documents into any language that's the main language of at least 5% of people in their area.
- Your state's SHIP
- Free, unbiased counseling. Many programs have counselors who speak other languages, or can arrange an interpreter.
Bringing a family member
It's common, and welcome, to bring a son, daughter or friend to help. Tell the agent ahead of time. Just make sure the decisions are yours: the agent should be explaining your options to you, not deciding for you or rushing your family member through the forms.
Common questions
Is there a Spanish version of Medicare.gov?
Yes, at es.medicare.gov.
Can I get an interpreter if my agent doesn't speak my language?
Medicare plans' customer service lines offer free interpreters, and 1-800-MEDICARE does too. Ask for one in your language when you call.
Will my plan documents be in my language?
Plans must translate key documents into any language that's the main language of at least 5% of people in their area, and tell you free language help is available. Ask the plan what's offered.
Is it still important to check the agent's license?
Yes. A shared language builds trust quickly, and scammers know it. Ask for the agent's National Producer Number and check it with your state, whatever language you speak.
Keep reading
- How to find a good Medicare agent near youWhere to look for a local Medicare agent, how to narrow the list to one or two, and the five-minute checks to do before you share anything.
- Medicare scams: how to spot them, and what to doThe calls, texts and offers scammers use around Medicare, the signs that give them away, and exactly who to call if you think you've been targeted.
- How to check an insurance agent's licenseLook up any agent with your state's insurance department, in about two minutes.
Ready to talk to someone local?
Search by ZIP code. Verified agents are listed first, and every listing is free to contact.