New York license lookup
How to check an insurance agent's license in New York
Before you share your Medicare number or sign anything, take two minutes to confirm the agent is licensed in New York. Here's where to look, and what you should see.
Last reviewed October 26, 2026. General information, not advice about any plan.
Look the agent up in New York
Ask for their full name and NPN
Every licensed agent has a National Producer Number. A real agent will give it to you without hesitation.Open the New York State Department of Financial Services's license lookup
New York agent license lookup. It's the official lookup from the New York State Department of Financial Services. Type the characters shown to confirm you're not a robot, then search by name or license number.
Check four things
The status is active, the license is for New York (resident or nonresident), it includes a health line of authority, and it hasn't expired.
What the results mean
- Active
- The license is current. This is what you want to see.
- Inactive, expired or lapsed
- The agent can't legally sell insurance in the state right now. Don't enroll through them.
- Resident or nonresident
- Resident means their home office is in New York. Nonresident means they're based in another state and licensed to work here. Both are fine.
- Line of authority
- The kinds of insurance they can sell. For Medicare plans, look for Health or Accident & Health. Life-only isn't enough.
- Regulatory or disciplinary actions
- Some lookups list fines or other actions. One old, small action may not mean much; several, or a revoked license, is a reason to look elsewhere.
Extra steps for Medicare plans
A state license is the first check. For Medicare plans, two more things apply:
- Appointment: the agent must be appointed by the insurance company whose plan you're choosing. Ask which companies they represent in New York.
- Yearly certification: agents who sell Medicare Advantage and Part D drug plans must complete each plan's training and testing every year.
Agents who sell for more than one company must also tell you, before discussing any plan's benefits, how many companies and plans they represent in your area. None of them works for Medicare.
Switching Medigap plans in New York
Year-round rights. Insurers must accept Medigap applicants at any time of year, and can't charge more because of your health or age.
This applies to people who already have a Medicare Supplement policy. See every state's Medigap switching rule.
Medigap if you're under 65 in New York
Required. In New York, Medigap companies must accept anyone with Medicare Parts A and B at any time of year, including people under 65 with a disability or end-stage renal disease, and cannot charge more based on age or health.
Price: Community rated: the same premium regardless of age or health.
If you have Part B when you turn 65, you get a new 6-month Medigap open enrollment then. See every state's rule for people under 65.
If something looks wrong
- License not found or inactive: don't share your Medicare or Social Security number, and contact the New York State Department of Financial Services at 1-800-342-3736. You can also file a complaint online.
- Someone claiming to be from Medicare: hang up and call 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048).
- A listing on this site looks wrong: report it and we'll look into it.
Free, unbiased help in New York: HIICAP
Every state has a free Medicare counseling program. In New York it's the Health Insurance Information, Counseling and Assistance Program (HIICAP), part of the national State Health Insurance Assistance Program (SHIP) network. Its counselors are trained, don't sell anything, and can help you compare your options or check what an agent told you, for free.
Free help that isn't an agent
Medicare.gov, 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048), or Health Insurance Information, Counseling and Assistance Program (HIICAP) at 1-800-701-0501.
Common questions
What license does an agent need to sell Medicare plans in New York?
A New York insurance license with a health line of authority (often called "Accident & Health" or "Health"). To sell a particular company's plans, the agent must also be appointed by that company, and agents who sell Medicare Advantage or Part D plans must complete the plan's training and testing every year.
Can an agent from another state help me in New York?
Yes, if they hold a New York license. Agents based elsewhere get a "nonresident" license for each state they work in. It shows up in the New York State Department of Financial Services's lookup the same way, marked nonresident.
Does it cost anything to check a license?
No. The lookup is free and open to the public, and you don't need an account.
What if I can't find the agent?
Check the spelling, try their National Producer Number (NPN) instead of their name, and ask whether their license is under a different legal name. If you still can't find an active license, don't share your Medicare number or sign anything, and contact the New York State Department of Financial Services.
Nearby states
Agents often work across state lines. Check that they're licensed in the state where you live.
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