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Connecticut license lookup

How to check an insurance agent's license in Connecticut

Before you share your Medicare number or sign anything, take two minutes to confirm the agent is licensed in Connecticut. Here's where to look, and what you should see.

Last reviewed October 26, 2026. General information, not advice about any plan.

Look the agent up in Connecticut

  1. Ask for their full name and NPN

    Every licensed agent has a National Producer Number. A real agent will give it to you without hesitation.

  2. Open the Connecticut Insurance Department's license lookup

    Connecticut agent license lookup. Connecticut uses the national lookup run by NAIC, the association of state insurance regulators. Choose Connecticut as the jurisdiction, "Licensee" as the search type and "Individual" as the entity type, then accept the terms and search.

  3. Check four things

    The status is active, the license is for Connecticut (resident or nonresident), it includes a health line of authority (in Connecticut it's listed as "Accident and Health or Sickness"), and it hasn't expired.
Agents with our Verified badge have had these checks done by a person on our team, against the state's own records, and the badge shows the date. How we verify

What the results mean

Active
The license is current. This is what you want to see.
Inactive, expired or lapsed
The agent can't legally sell insurance in the state right now. Don't enroll through them.
Resident or nonresident
Resident means their home office is in Connecticut. Nonresident means they're based in another state and licensed to work here. Both are fine.
Line of authority
The kinds of insurance they can sell. For Medicare plans, look for Accident and Health or Sickness. Life-only isn't enough.
Regulatory or disciplinary actions
Some lookups list fines or other actions. One old, small action may not mean much; several, or a revoked license, is a reason to look elsewhere.

Extra steps for Medicare plans

A state license is the first check. For Medicare plans, two more things apply:

  • Appointment: the agent must be appointed by the insurance company whose plan you're choosing. Ask which companies they represent in Connecticut.
  • Yearly certification: agents who sell Medicare Advantage and Part D drug plans must complete each plan's training and testing every year.

Agents who sell for more than one company must also tell you, before discussing any plan's benefits, how many companies and plans they represent in your area. None of them works for Medicare.

Switching Medigap plans in Connecticut

Year-round rights. Insurers can't turn you down for Medigap because of your health at any time, and prices don't vary by health or age. A wait of up to 6 months for pre-existing conditions is allowed.

This applies to people who already have a Medicare Supplement policy. See every state's Medigap switching rule.

Medigap if you're under 65 in Connecticut

Required, with limits. Connecticut insurers that sell Medigap Plans A, B, C or D to people 65 and older must sell the same plans to people under 65 who have Medicare because of a disability (Plan C only if you were eligible before 2020), at the same community rate; the law does not mention ESRD or set a special 6-month window.

Price: Community rated: the same premium regardless of age or health.

If you have Part B when you turn 65, you get a new 6-month Medigap open enrollment then. See every state's rule for people under 65.

If something looks wrong

Free, unbiased help in Connecticut: CHOICES

Every state has a free Medicare counseling program. In Connecticut it's the CHOICES (Connecticut Health Insurance Assistance, Outreach, Information and Referral, Counseling, and Eligibility Screening), part of the national State Health Insurance Assistance Program (SHIP) network. Its counselors are trained, don't sell anything, and can help you compare your options or check what an agent told you, for free.

Free help that isn't an agent

Medicare.gov, 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048), or CHOICES (Connecticut Health Insurance Assistance, Outreach, Information and Referral, Counseling, and Eligibility Screening) at 1-800-994-9422.

Common questions

What license does an agent need to sell Medicare plans in Connecticut?

A Connecticut insurance license with a health line of authority (often called "Accident & Health" or "Health"). To sell a particular company's plans, the agent must also be appointed by that company, and agents who sell Medicare Advantage or Part D plans must complete the plan's training and testing every year.

Can an agent from another state help me in Connecticut?

Yes, if they hold a Connecticut license. Agents based elsewhere get a "nonresident" license for each state they work in. It shows up in the Connecticut Insurance Department's lookup the same way, marked nonresident.

Does it cost anything to check a license?

No. The lookup is free and open to the public, and you don't need an account.

What if I can't find the agent?

Check the spelling, try their National Producer Number (NPN) instead of their name, and ask whether their license is under a different legal name. If you still can't find an active license, don't share your Medicare number or sign anything, and contact the Connecticut Insurance Department.

Nearby states

Agents often work across state lines. Check that they're licensed in the state where you live.

Keep reading

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