Virginia license lookup
How to check an insurance agent's license in Virginia
Before you share your Medicare number or sign anything, take two minutes to confirm the agent is licensed in Virginia. Here's where to look, and what you should see.
Last reviewed October 26, 2026. General information, not advice about any plan.
Look the agent up in Virginia
Ask for their full name and NPN
Every licensed agent has a National Producer Number. A real agent will give it to you without hesitation.Open the Virginia State Corporation Commission, Bureau of Insurance's license lookup
Virginia agent license lookup. It's the official lookup from the Virginia State Corporation Commission, Bureau of Insurance. Choose "Agent," then search by license number, National Producer Number, or last and first name.
Check four things
The status is active, the license is for Virginia (resident or nonresident), it includes a health line of authority (in Virginia it's listed as "Health"), and it hasn't expired.
What the results mean
- Active
- The license is current. This is what you want to see.
- Inactive, expired or lapsed
- The agent can't legally sell insurance in the state right now. Don't enroll through them.
- Resident or nonresident
- Resident means their home office is in Virginia. Nonresident means they're based in another state and licensed to work here. Both are fine.
- Line of authority
- The kinds of insurance they can sell. For Medicare plans, look for Health. Life-only isn't enough.
- Regulatory or disciplinary actions
- Some lookups list fines or other actions. One old, small action may not mean much; several, or a revoked license, is a reason to look elsewhere.
Extra steps for Medicare plans
A state license is the first check. For Medicare plans, two more things apply:
- Appointment: the agent must be appointed by the insurance company whose plan you're choosing. Ask which companies they represent in Virginia.
- Yearly certification: agents who sell Medicare Advantage and Part D drug plans must complete each plan's training and testing every year.
Agents who sell for more than one company must also tell you, before discussing any plan's benefits, how many companies and plans they represent in your area. None of them works for Medicare.
Switching Medigap plans in Virginia
Birthday rule. For at least 60 days starting on your birthday, you can switch to a policy with the same benefits from any insurer.
This applies to people who already have a Medicare Supplement policy. See every state's Medigap switching rule.
Medigap if you're under 65 in Virginia
Required, with limits. If you are under 65 and on Medicare because of a disability (and, since 2024, kidney failure/ESRD), each Medigap insurer must let you enroll in at least one of its plans during the 6 months after you become Medicare-eligible (or 63 days after losing group coverage), and since January 1, 2024 it cannot charge you more than it charges a 65-year-old.
Price: Since 2024, can't be more than the rate for a 65-year-old in the same plan.
If you have Part B when you turn 65, you get a new 6-month Medigap open enrollment then. See every state's rule for people under 65.
If something looks wrong
- License not found or inactive: don't share your Medicare or Social Security number, and contact the Virginia State Corporation Commission, Bureau of Insurance at 1-877-310-6560. You can also file a complaint online.
- Someone claiming to be from Medicare: hang up and call 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048).
- A listing on this site looks wrong: report it and we'll look into it.
Free, unbiased help in Virginia: VICAP
Every state has a free Medicare counseling program. In Virginia it's the Virginia Insurance Counseling and Assistance Program (VICAP), part of the national State Health Insurance Assistance Program (SHIP) network. Its counselors are trained, don't sell anything, and can help you compare your options or check what an agent told you, for free.
Free help that isn't an agent
Medicare.gov, 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048), or Virginia Insurance Counseling and Assistance Program (VICAP) at 1-800-552-3402.
Common questions
What license does an agent need to sell Medicare plans in Virginia?
A Virginia insurance license with a health line of authority (often called "Accident & Health" or "Health"). To sell a particular company's plans, the agent must also be appointed by that company, and agents who sell Medicare Advantage or Part D plans must complete the plan's training and testing every year.
Can an agent from another state help me in Virginia?
Yes, if they hold a Virginia license. Agents based elsewhere get a "nonresident" license for each state they work in. It shows up in the Virginia State Corporation Commission, Bureau of Insurance's lookup the same way, marked nonresident.
Does it cost anything to check a license?
No. The lookup is free and open to the public, and you don't need an account.
What if I can't find the agent?
Check the spelling, try their National Producer Number (NPN) instead of their name, and ask whether their license is under a different legal name. If you still can't find an active license, don't share your Medicare number or sign anything, and contact the Virginia State Corporation Commission, Bureau of Insurance.
Nearby states
Agents often work across state lines. Check that they're licensed in the state where you live.
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