Arkansas license lookup
How to check an insurance agent's license in Arkansas
Before you share your Medicare number or sign anything, take two minutes to confirm the agent is licensed in Arkansas. Here's where to look, and what you should see.
Last reviewed October 26, 2026. General information, not advice about any plan.
Look the agent up in Arkansas
Ask for their full name and NPN
Every licensed agent has a National Producer Number. A real agent will give it to you without hesitation.Open the Arkansas Insurance Department's license lookup
Arkansas agent license lookup. Arkansas uses the national lookup run by NAIC, the association of state insurance regulators. Choose Arkansas as the jurisdiction, "Licensee" as the search type and "Individual" as the entity type, then accept the terms and search.
Check four things
The status is active, the license is for Arkansas (resident or nonresident), it includes a health line of authority (in Arkansas it's listed as "Accident and Health or Sickness"), and it hasn't expired.
What the results mean
- Active
- The license is current. This is what you want to see.
- Inactive, expired or lapsed
- The agent can't legally sell insurance in the state right now. Don't enroll through them.
- Resident or nonresident
- Resident means their home office is in Arkansas. Nonresident means they're based in another state and licensed to work here. Both are fine.
- Line of authority
- The kinds of insurance they can sell. For Medicare plans, look for Accident and Health or Sickness. Life-only isn't enough.
- Regulatory or disciplinary actions
- Some lookups list fines or other actions. One old, small action may not mean much; several, or a revoked license, is a reason to look elsewhere.
Extra steps for Medicare plans
A state license is the first check. For Medicare plans, two more things apply:
- Appointment: the agent must be appointed by the insurance company whose plan you're choosing. Ask which companies they represent in Arkansas.
- Yearly certification: agents who sell Medicare Advantage and Part D drug plans must complete each plan's training and testing every year.
Agents who sell for more than one company must also tell you, before discussing any plan's benefits, how many companies and plans they represent in your area. None of them works for Medicare.
Medigap if you're under 65 in Arkansas
Required, with limits. Arkansas requires each Medigap insurer to offer at least one standardized plan to people under 65 who have Medicare because of a disability, with no health screening if you apply in the 6 months starting the month you first enroll in Part B; the rule's definition covers Social Security disability (section 226(b)) and does not mention ESRD.
Price: No price limit in the rule; under-65 rates may be set separately from 65+ rates.
If you have Part B when you turn 65, you get a new 6-month Medigap open enrollment then. See every state's rule for people under 65.
If something looks wrong
- License not found or inactive: don't share your Medicare or Social Security number, and contact the Arkansas Insurance Department at 1-800-852-5494. You can also file a complaint online.
- Someone claiming to be from Medicare: hang up and call 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048).
- A listing on this site looks wrong: report it and we'll look into it.
Free, unbiased help in Arkansas: SHIIP
Every state has a free Medicare counseling program. In Arkansas it's the Senior Health Insurance Information Program (AR SHIIP), part of the national State Health Insurance Assistance Program (SHIP) network. Its counselors are trained, don't sell anything, and can help you compare your options or check what an agent told you, for free.
Free help that isn't an agent
Medicare.gov, 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048), or Senior Health Insurance Information Program (AR SHIIP) at 1-800-224-6330.
Common questions
What license does an agent need to sell Medicare plans in Arkansas?
A Arkansas insurance license with a health line of authority (often called "Accident & Health" or "Health"). To sell a particular company's plans, the agent must also be appointed by that company, and agents who sell Medicare Advantage or Part D plans must complete the plan's training and testing every year.
Can an agent from another state help me in Arkansas?
Yes, if they hold a Arkansas license. Agents based elsewhere get a "nonresident" license for each state they work in. It shows up in the Arkansas Insurance Department's lookup the same way, marked nonresident.
Does it cost anything to check a license?
No. The lookup is free and open to the public, and you don't need an account.
What if I can't find the agent?
Check the spelling, try their National Producer Number (NPN) instead of their name, and ask whether their license is under a different legal name. If you still can't find an active license, don't share your Medicare number or sign anything, and contact the Arkansas Insurance Department.
Nearby states
Agents often work across state lines. Check that they're licensed in the state where you live.
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